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Version 1, Last updated: [15 October, 2025]

Shipping and Delivery

The Products will be shipped upon receiving order confirmation from you and upon receipt of the applicable price in case of prepaid orders. When you place an order for Products through the Site, the Products will be shipped to the address you designate as the “Shipping Address” during the check-out process, provided that such Shipping Address is serviceable by us.  Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. You shall be liable to ensure that the Shipping Address is accessible for such vehicles as may be required to deliver the Product you have ordered. You will be liable to bear any additional amounts which would be required to deliver the Product at the Shipping Address due to any constraints in relation to the abovementioned conditions. The serviceability of a location by us can be verified by entering the relevant PIN code on the Site. The title and ownership in Products shall remain with us until delivered to you at the Shipping Address. In case of any damage to the Product after delivery, the same shall be on your account and we shall not be liable for any such damage except as provided in the terms of warranty, returns and refunds.

If your order is lost or damaged during the delivery process due to a fault of Hiveblue Labs or of the logistics partner, we will employ our best efforts to work with you and the carrier to retrieve your shipment, or to send a new product.