Frequently Asked Questions
How can I place an order?
To place an order, simply browse our website or go to SHOP page, add desired products to the cart, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days. You will receive a tracking number once your order has been shipped.
Do you offer international shipping?
No, currently we operate in certain regions of India.
What is your return policy?
We don’t have a return policy. We have a 7-day replacement policy, where you can ask for a replacement if you received a defective/damaged product. Please click here for more details.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email/SMS. You can use this tracking number to track the progress of your shipment on the couriers website.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
How can I contact your customer service?
Our customer service team is available to assist you via email, phone. You can find our contact information on our websites Contact Us page. We strive to respond to all inquiries within 24-48 hours.